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The Research Behind Difficult Conversations at Work
My PhD research explores why difficult conversations happen at work, why they are often avoided, and what creates the conditions for meaningful dialogue.
This page shares key findings, practical insights and evidence-based resources from my research programme.
UNDERSTANDING DIFFICULT CONVERSATIONS
Understanding Experiences and Navigating Difficult Conversations
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The Difficult Conversation Journey
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WHAT MAKES SOME CONVERSATIONS HARER THAN OTHERS?
Perceptions of Conversational Difficulty at Work: Who, What, Why?
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WHAT DRIVES DIFFICULT CONVERSATION BEHAVIOUR ?
Understanding the Drivers of Workplace Conversations
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A Deeper Dive into the Behavioural Drivers
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PRACTICAL TOOLS & FRAMEWORKS
The Difficult Conversation Toolkit
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The Conversation Compass
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