Let's Talk - E-Book

Why are the conversations that matter most at work so often the ones we avoid?
 
From health disclosures and disability adjustments to conversations about identity, wellbeing, and bereavement, these moments shape trust, inclusion, and culture in every organisation. Yet too often they are met with silence, fear, or hesitation.
 
Let’s Talk tackles this challenge head-on. Drawing on doctoral research, consultancy practice, and lived experience, Rachel Smith offers a practical and compassionate guide to navigating difficult conversations at work.
 
The book combines evidence, reflection, and real-world stories with easy-to-use tools and case studies, helping readers move from silence to dialogue and from avoidance to confidence.
 
Whether you are an employee unsure how much to share, a manager worried about saying the wrong thing, or a leader working to build an open culture, this book provides the insight and strategies you need. With clear frameworks and step-by-step activities, it shows how to prepare, how to stay present when emotions rise, and how to close conversations constructively.
 
Let’s Talk is more than a guide to communication,  it is a call to create workplaces where honesty is safe, trust is strong, and conversations that matter are no longer left unspoken.