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The Home of Difficult Conversations at Work

Work is full of difficult conversations.

Most people are never taught how to handle them.

From managing health and disclosure, to navigating conflict, boundaries, and uncertainty, these conversations shape people’s experience of work more than we often realise.

At Elevation Occupational Psychology, we help individuals, managers, and organisations navigate these conversations with more clarity, confidence, and care.

Colleagues sitting around a table having a discussion in a meeting room.

What We Help With

Work is not just about tasks and performance. It is about people, their health & well-being, identity, experiences, and what they may be carrying beneath the surface.

The most challenging moments at work are often not about performance or conflict.


They are the conversations that feel personal, uncertain, or emotionally exposed, the ones people are least prepared for.

This includes:

  • Talking about health, cancer, or changes in capacity at work

  • Navigating neurodiversity, identity, or personal experiences in a professional context

  • Deciding whether, when, and how to disclose something personal

  • Responding to someone else sharing something sensitive

  • Setting boundaries around what you can and cannot manage

  • Managing conversations where there is no clear “right” thing to say

 

These are not performance conversations.


They are not standard feedback or conflict discussions.

They are human conversations,  shaped by vulnerability, uncertainty, identity, and risk.

And they require a different kind of understanding.

These are not just communication skills. They are behavioural, emotional, and psychological challenges that sit at the intersection of work and real life.

Grounded in occupational psychology, lived experience, and research into difficult conversations at work.

How We Work

Our work brings together three things:

Research
Including doctoral research into how people experience and navigate difficult conversations at work.

 

Practice
Applied occupational psychology, supporting real workplace challenges.

 

Lived Experience
Particularly in relation to health, cancer, and navigating work during uncertainty.

This combination allows us to offer support that is both evidence-based and grounded in reality.

Support for the conversations that
matter most

You don’t need to figure everything out at once.

If you already have a sense of what you’re dealing with, you can start here:

Difficult Conversations at Work

Not all workplace conversations are about performance, feedback, or conflict.

Some are more personal. More uncertain. Harder to navigate.

This includes conversations about health, identity, boundaries, or situations where there is no clear “right” thing to say, only something that needs to be handled with care.

This space brings together practical tools, frameworks, and research-informed guidance to help you approach these conversations with more clarity and confidence.

Working with Cancer

A cancer diagnosis changes more than your health. It changes how work feels, what you can manage, and the conversations you may need to have.

These conversations are often personal, uncertain, and difficult to navigate, for individuals, managers, and organisations alike.

This includes decisions around disclosure, support, boundaries, and how to respond when there is no clear “right” thing to say.

This space brings together guidance, insight, and practical support to help you navigate work with more clarity and confidence

Our Values

Courage
We believe growth comes when people are supported to step into conversations they might otherwise avoid. Courage means creating the conditions where difficult topics can be addressed openly and respectfully.

 

Compassion
Every conversation involves real people with real emotions. We approach dialogue with empathy and care, ensuring individuals feel safe, heard, and understood.

 

Inclusion
Every voice matters. We create spaces where difference is respected, health and personal circumstances are acknowledged, and diversity of experience is valued.

 

Integrity
Our work is grounded in evidence, psychology, and professionalism. We rely on approaches that are proven, not fashionable, and we hold ourselves accountable to the standards we help others achieve.

 

Connection
Workplaces thrive when people can truly see and hear one another. We help to build the trust and connection that allow individuals and organisations to flourish.

 

Collaboration
We believe lasting change is built together. We work in partnership with individuals, leaders, and organisations, ensuring every solution is co-created, practical, and sustainable.

Hear from the people we’ve worked with


Rachel was recommended to me by a friend and I am very glad she was. We asked Rachel to have a look into the power of practice in improving workplace conversations and the difference between practice with a human actor and AI.

 

She carried out an extensive and thorough review of the academic research, sifted it for relevance, and then reviewed the best research to provide us with a powerful summary report. She produced two versions of her report - one for internal needs and one that we can use for external marketing and credibility. We are using this report right now to support our marketing efforts.


Working with Rachel I found to be a truly collaborative and professional experience. She delivered to time and to a quality I was very happy with. She communicated really well, so that even though we were operating at arm's length I still knew what she was doing for us. I trusted her expertise and the output proved that.

I would welcome the opportunity to work with Rachel again and have referred her to other people in my network.

Phil Allen, The Practice Guy | Co-Founder of PRO

Let’s talk

Get in Touch

Rachel@elevationoccpsy.com  /  Tel. 07471503960

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