The Home of Difficult Conversations at Work
Work is full of difficult conversations.
Most people are never taught how to handle them.
From managing health and disclosure, to navigating conflict, boundaries, and uncertainty, these conversations shape people’s experience of work more than we often realise.
At Elevation Occupational Psychology, we help individuals, managers, and organisations navigate these conversations with more clarity, confidence, and care.
What We Help With
Work is not just about tasks and performance. It is about people, their health & well-being, identity, experiences, and what they may be carrying beneath the surface.
The most challenging moments at work are often not about performance or conflict.
They are the conversations that feel personal, uncertain, or emotionally exposed, the ones people are least prepared for.
This includes:
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Talking about health, cancer, or changes in capacity at work
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Navigating neurodiversity, identity, or personal experiences in a professional context
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Deciding whether, when, and how to disclose something personal
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Responding to someone else sharing something sensitive
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Setting boundaries around what you can and cannot manage
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Managing conversations where there is no clear “right” thing to say
These are not performance conversations.
They are not standard feedback or conflict discussions.
They are human conversations, shaped by vulnerability, uncertainty, identity, and risk.
And they require a different kind of understanding.
These are not just communication skills. They are behavioural, emotional, and psychological challenges that sit at the intersection of work and real life.
Grounded in occupational psychology, lived experience, and research into difficult conversations at work.
Our Core Pillars
Our work brings together three things:
This combination allows us to offer support that is both evidence-based and grounded in reality.
Support for the conversations that
matter most
You don’t need to figure everything out at once.
If you already have a sense of what you’re dealing with, you can start here:
Difficult Conversations at Work
Not all workplace conversations are about performance, feedback, or conflict.
Some are more personal. More uncertain. Harder to navigate.
This includes conversations about health, identity, boundaries, or situations where there is no clear “right” thing to say, only something that needs to be handled with care.
This space brings together practical tools, frameworks, and research-informed guidance to help you approach these conversations with more clarity and confidence.
Working with Cancer
A cancer diagnosis changes more than your health. It changes how work feels, what you can manage, and the conversations you may need to have.
These conversations are often personal, uncertain, and difficult to navigate, for individuals, managers, and organisations alike.
This includes decisions around disclosure, support, boundaries, and how to respond when there is no clear “right” thing to say.
This space brings together guidance, insight, and practical support to help you navigate work with more clarity and confidence
Our Values
Hear from the people we’ve worked with
Rachel has worked with Zest Psychology for years and always delivers the highest quality of work. Her most recent piece was a scoping review for a significant research project that is underway.
She is very efficient with time, and excellent value for money. She reviewed literature in a very systematic fashion, documented her approach and produced a variety of outputs that are proving to be really valuable in our wider project. She always takes the time to check what's needed whilst offering her expert opinion to ensure the right approach is taken. I highly recommend
Rachel, a great person to work with and demonstrates superior quality research standards.
Dr Anna Kane, Zest Psychology
Founder & Chartered Occupational & Coaching Psychologist
(May 2026)
Let’s talk
